Last updated: 2024-04-04
MindStream’s mission is to develop great tools and services that help our users to be
more productive and successful. We are convinced that a fair relationship with our users
is very important. Therefore, we are fully committed to protect your privacy and to
communicate how we collect and process data transparently.
This Privacy Policy (“Policy”) describes how MindStream Software LLC (“MindStream,”
“we”, “our”, or “us”) collects and processes personal information. The Policy applies
when you use our websites, mobile applications, online products, software plug-ins and
native software (collectively, our “Products”).
Our use and transfer of information received from Google APIs to any other app will
adhere to Google API Services User Data Policy, including the Limited Use requirements.
The information we collect
The information we collect does not include any data related to application data
accessed by our product APIs or Services. No application related data is ever stored for
use by Mindstream.
Information that you provide to us
When you interact with us through our Products, we may collect information that you
provide, such as when you:
- Create or modify your account;
- Subscribe for a paid account;
- Send questions or comments via email, social media, or our Website;
The types of personal information that you provide may include: - Your name and email;
- Address;
- Postal address, billing address, tax identification number, contact information of
an billing representative;
Unsolicited information
You may provide us with ideas for new products or modifications to existing products,
and other unsolicited submissions (collectively, “Unsolicited Information”). All
Unsolicited Information shall be deemed to be non-confidential, and we shall be free to
reproduce, use, disclose, and distribute such Unsolicited Information to others without
limitation or attribution.
The information that you provided to us or that we collected from you or third parties is
used for the purposes described in this Policy or otherwise disclosed to you in
connection with our products. Such uses may include for example: - Operate and improve our products;
- Provide and deliver the products and services you request, process transactions,
and send you related information, including confirmations and invoices; - Send you assistance materials, including instructions for specific product features
or video tutorials, based on your usage pattern of our products; - Send you product update materials, including promotional information about
new products and product features, enhancements, special offers, and other
events of interest from MindStream; - Send you usage collaboration notices, security alerts, and support or
administrative messages; - Respond to your reviews, comments, questions and requests, and provide
customer service; - Monitor and evaluate activity trends and usage patterns in connection with our
products; - Personalize our products.
Your personal data will be retained until: (i) you actively exercise your rights to delete
them as listed below, or (ii) your account is terminated.
When do we share your information
We do not sell or share your personal information except in the limited circumstances
spelled out below and with appropriate safeguards on your privacy: - Agents, consultants and related third parties: Like many businesses, we
sometimes hire third-party vendors, consultants and other service providers who
work on our behalf, host our data, and need access to your information to carry
out their work for us. We ensure that all these entities are compliant with this
Policy, the EU General Data Protection Regulations or the EU-U.S. and Swiss-U.S.
Privacy Shield Frameworks. All these third parties have agreed to maintain the
confidentiality, security, and integrity of the personal information they obtain
from us. Unless we notify you otherwise and provide you with an opportunity to
opt out, they will not use your personal information for any purpose other than
as described in this Policy. - Business transfers: As we develop our business, we might sell or buy businesses
or assets. In the event of a corporate sale, merger, reorganization, bankruptcy,
dissolution or similar event, your information may be part of the transferred
assets. - Consent: We may transfer your information with your consent.
- Legal requirements: We may disclose personal information if required to do so by
law or in the good faith belief that such action is necessary to: (i) Comply with a
legal obligation; (ii) Protect and defend the rights or property of the Company or
Related Companies; (iii) Protect the personal safety of users of our products or
the public; or (iv) Protect against legal liability.
How do we keep your data secure
MindStream takes all reasonable steps to ensure that your data remains available to you
only and to protect it from loss, misuse, and unauthorized access, disclosure, alteration
and destruction. -
Your choices and your rights
With regards to how we handle your personal information, you have several choices
available. Exercise your rights by getting in touch with us
at support@MindStreamAnalytics.com - Access, edit, delete or limit your personal information: If you have an account
with us, you may review, update, or delete optional account information at any
time. Please keep in mind that some information, like your billing data, is
necessary for getting access to paid features. - Opt-out of electronic communications: You may opt out of receiving promotional
and assistance emails from us at any time. If you opt out of promotional or
assistance messages, we may still send you other messages, like those about your
account and legal notices (“transactional messages”). - Terminate your account: You can terminate your account or schedule your
subscription cancelation (for next renewal interval) at any time. Please keep in
mind that we may continue to retain some of your information after closing your
account when that information is reasonably required to comply with legal
obligations or reasonably needed for our legitimate business interests. - Set your browser to reject cookies: You can usually choose to set your browser to
remove or reject browser cookies before using our websites. Please keep in mind
that some websites and features may not function properly without the aid of
cookies